Customer Stories
What our customers say about us
Real reviews from the homes, small businesses, and communities we protect. From residential smart-home security to commercial systems and multifamily communities, see why customers across the country trust Skyline.
Residential
Smart-home security for homeowners
Commercial
Tailored systems for small businesses
Multifamily
Community-wide protection
"I have used various security companies for both my home and retail businesses over the years, and I usually dread the scheduling process. Past companies have been highly inconsistent, taking weeks just to get an installation on the calendar. This new company is a breath of fresh air. They were incredibly flexible, willing to work around my schedule, and the technician was both fast and professional. As a business owner and homeowner, I value convenience and a hassle-free experience above all else. Their pricing is reasonable and locked in, and the customer service is excellent. I've already switched all of my systems over to them. Highly recommended! The technician, provided exceptional service. He was fast, efficient, and his professionalism is the exact reason I am moving all of my business and home accounts to this company. He deserves major recognition for his work."
Kent Tran
Business Owner & Homeowner
More Reviews
More reviews, in their words
Kent Tran
Business Owner & Homeowner
"I have used various security companies for both my home and retail businesses over the years, and I usually dread the scheduling process. Past companies have been highly inconsistent, taking weeks just to get an installation on the calendar. This new company is a breath of fresh air. They were incredibly flexible, willing to work around my schedule, and the technician was both fast and professional. As a business owner and homeowner, I value convenience and a hassle-free experience above all else. Their pricing is reasonable and locked in, and the customer service is excellent. I've already switched all of my systems over to them. Highly recommended! The technician, provided exceptional service. He was fast, efficient, and his professionalism is the exact reason I am moving all of my business and home accounts to this company. He deserves major recognition for his work."
Leeana Russell
Local Guide
"We had our new alarm system and cameras set up by John Ryan today, he was awesome! He took his time to find the cleanest way to install the cameras and making sure they could capture alot of area. His work was flawless, it was seamless how he tied the wires into the house so you couldn't see anything. He set up the system really nicely as well and wrote down all the information, very clear process! Really great experience all around!"
Ema Lorenzo
"I want to express my sincere gratitude to Trevor Johnson. He was incredibly respectful, patient, and understanding at every step. His dedication and care ensured the cameras and system were exactly as I wanted. He took the time to explain everything clearly, making sure I understood it all. Without a doubt, his professionalism made a huge difference. I highly recommend his work 100%."
Avionne Singh
"Technician (Ted) was extremely professional, thorough, and easy to work with! He made sure to listen to my concerns, handled my needs accordingly, and gave professional advice where needed - he was also very respectful to my property! He took the necessary time needed to explain how the system works to me and my family, and provided necessary contacts for additional support if needed! Great job overall!!!"
Patsy Hollister
Local Guide
"Samy was very nice as well as professional. He clearly explained what the new alarm system will do and how to use it. I appreciated that there was no pushy, hard sell approach. Installation went well and we are pleased with the set up. The changing photos on the unit makes it more attractive, too. The key pad is also less bulky than our previous system."
Jason Schwartzenburg
Local Guide
"Blaine came to offer me to switch from ADT to Brinks. He was very friendly, courteous and professional; a pleasure to meet and speak with. We had David to come swap the panel do the install, he also was just as fantastic as Blaine. Both explained everything perfectly and it was a 100% positive experience. Thanks, guys!"
oliver mack
"Byron Jenkins the information guru of my brand new Brinks home security system. Byron is very knowledgeable about the Brinks home security system, I have never experienced such a class act at my front door, Thank you so much Byron. Jesus Medina the installation wizard for my brand new Brinks home security system. Jesus was very punctual and his installation is very clean and neat. Jesus is very informative on the system as well. Top shelf in my experience, Thank you so much Jesus. I am very pleased to say it is definitely my pleasure to work with both of these gentleman"
Tonya Hendricks
"Allen was amazing. He got my system installed and all cameras, openers and other things up and running. He was efficient friendly and helpful. He made the process so easy and painless. He even reviewed the app and camera setting to ensure it was functioning how I wanted."
Ricmim
"Technician Samy did a fabulous job With the installation of my security system. He took the time to explain everything to me, including how to operate the keypad that is touchscreen now and also the app on the phone. Very professional and polite would definitely recommend or refer him to anybody needing a security system installed."
Juan Ortiz
Local Guide
"Mario with Skyline Security was excellent to work with. Very professional, knowledgeable, and made the whole process smooth and stress free. He took the time to explain everything clearly and made sure I was taken care of. Highly recommend Mario if you're looking for reliable security service!"
Matthew Gibson
Local Guide
"Did a great job installing a home security system. Walking me through using it, explained the app on my phone, and the variuous settings, alerts and codes. 100% will contact again for their professionalism and aid if anything is needed in the future."
Bethany Avila
"Great experience from start to finish. He was professional, knowledgeable, and installed our security system and cameras quickly and efficiently. Everything works perfectly, and he took the time to explain how to use it all. Highly recommend."
Marina
"Frank was the best Tech I've had. He came with positive energy a vibe that fit the scene.. got the job done fast and efficiently and made sure I was satisfied before he left.. EXCELLENT IS AN UNDERSTATEMENT!!!"
Gregory Hodson
"Recently had security system for my home installed. Technician was excellent- friendly, knowledgeable and helpful in getting the system installed and making sure my wife and I knew how to use every feature. Highly recommend"
Joyce Perkins
Local Guide
"The technician, Trevor, arrived within the promised time, set up my system, and reviewed EVERYTHING with me and my son. I appreciated his excellent customer service demeanor and answered all of my questions. Thank you!"
Karen Espinosa
"The technician that came was very professional and was able to remedy the problem I was having in a short time. He took the time to explain what he did and actually showed me more of the functions on my security system. I was very pleased with the service."
Mary Elizabeth Guzman
"Camila was was very kind, thorough, patient. Our first experience with fixing the issue over the telephone with an agent step by step. Excellent!"
Daree Bonds
"Jesus Medina is great. Arrived on time, immediately identified himself. Addressed all of my concerns; worked quickly but so quickly to make me feel as though he was only interested in getting to his next asdignment. Took his time explaining the system and how it works. He was patient when informing me on how to work system. I am really pleased."
Mark Fornito
"Sammy was very polite. Talk to me through everything. Make sure I was good to go. Answered all of my questions was very knowledgeable. Five star service."
Barbara Owen
"David J. was very professional and friendly. He answered all our questions and really knew his stuff. God bless him. He deserves a nice Christmas bonus!"
Danielle Howard
"Trevor was very professional and very helpful. He set everything up perfectly and explained the app and wall device in thorough detail."
Blanca Escamilla
Local Guide
"Trevor was my technician he was very professional and helpful his installation is work was very neat and clean. We are verybpleased with the service he provided."
Shane Colledge
"Very friendly staff great explanation of details and prompt installation and explanation by technician"
Christine Klene
"Skyline Security did a great job installing my security. They were careful to explain the system and install it. I have been pleased with the technology & ease of use."
Judith Taylor
"Very knowledgeable our tech Memo. Our technician was very knowledgeable and friendly. He explained the system well and was very neat about picking up after himself."
Willie Howard
"Sammy was extremely helpful and very informative. I was a little hesitant at first but once things were clarified and explained I am pleased with his assistance!!"
Juan Perez
"Sammy did an excellent job. He's a very kind and friendly person. A true expert who knows his job very well. Very organized. We will definitely recommend him."
Exiquio Nuno
"Kilan (Pablo) Anderson is very efficient and fast. He has a very nice, friendly, and attentive personality. His service is excellent, and we liked that he speaks our language, Spanish."
Patricia Blas
"A great team behind a great service. Plus, you can have peace of mind using the best technology with this service. I highly recommend it, and it's all easily accessible through your phone."
Jannette Lopez
"The young man did an excellent job. He's very friendly and helpful. I recommend him one hundred percent."
Xenia Lopez
"Jesus Medina did excellent professional work, he explained everything to us, we were very satisfied"
Virginia Ontiveros
"Excellent service and very attentive in explaining everything in detail. 100% recommended. - Technician Jose"
Alex Vidal
"Excellent service. Ellery was very kind and courteous during the installation at my home."
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