Privacy Policy

Last Updated: August 14, 2020

Purpose

The purpose of this Privacy Notice is to summarize the ways in which the owner of this Site, Skyline Security Management, Inc. ("Skyline", the "Site", "We", "Us"), collects, maintains, and uses information about you ("You", "Your"). Please feel free to contact Us by email at legal@skylinesecurity.com or by mail at Skyline Security Management, Inc. Legal Department, 10642 Downey Avenue, Ste. 205, Downey, CA 90241 with any questions or concerns about this Privacy Notice or the information We gather about You.

How We Collect Your Information

We may gather information about You as You use our websites, contact our customer service representatives, fill out online order forms or information request sheets, and provide Your information to our sales agents. We may use cookies and pixel tags to track Your usage of our websites. We also may use online order forms and information request sheets to obtain information from You necessary to process Your orders and provide You with requested information. When You call the numbers on our websites and speak with our customer service representatives, We may collect information provided during the call to ensure the best quality of service and the correct processing of Your orders.

Information We Collect

Customer Contact Information

Your Customer Contact Information is any information needed to contact You and fulfill Your orders and requests such as Your name, address, phone number, fax number, and email address.

Private Customer Information

Private Customer Information is that information that may be necessary to check credit and process payments. Such information includes Your Social Security Number, credit card information, and banking and wiring information.

Customer Order Information

Customer Order Information is that information necessary to complete Your orders and requests for information. Such information may include Your Customer Contact Information, programming and packaging selections, Your billing and shipping information, as well as other details pertaining to Your order of products and services through us.

Demographic Information

Demographic Information is publicly available information that We may learn about You regarding such things as Your age, income, home ownership, household size, etc. that helps Us to provide You with better offers for products and services.

Website Usage Information

Website Usage Information is information that We collect, via anonymous third-party cookies, that tells Us about the way You use and navigate through our websites.

Proprietary Analytics

This Site may also use proprietary analytics systems to help improve usability and the customer experience. We may record mouse clicks, mouse movements, scrolling activity, user agent, browser version, operating system, browser extensions installed, browser features enabled, and other non-personally identifiable behavioral and non-behavioral information. You can choose to disable these features by electing to use the private browser setting and/or disabling javascript. Note, that doing so will disable other features that this Site may employ.

Cookies

This explains how We use cookies on this website. We recommend that You read our cookies statement so that You are aware of how We use them globally and can take steps to reject or delete the cookies if You do not agree to them being used. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the Site. You can set Your browser not to accept cookies, however, in a few cases some of our website features may not function as a result.

We use cookies to enable You to navigate between pages and to generally improve Your user experience. We also use cookies to analyze how users interact with this Website, to enable You to share content using social media and to provide You with embedded content from third parties. We also sometimes use cookie type technologies in emails to identify how users come to this Website so that We can evaluate and measure the effectiveness of our email marketing.

We may combine information collected via cookies with information such as Your IP address, the type of browser, device and operating system, for example, to provide statistical information about visitors to the Website. Where this Website uses third-party cookies, You should check with the relevant third party to see how they use cookies.

You can find out more about cookies at http://www.allaboutcookies.org. The user instructions for Your browser or device will explain how You can control the use of cookies on Your device.

Security Measures

We implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to Your Customer Information to employees (or people working on our behalf and under confidentiality agreements) who need to know Your Customer Information to provide the products and services that You request.

Use and Sharing of Customer Information

All Your Customer Information is used in an effort to process Your orders and requests and to provide You with the products and services You desire. We may share Your Customer Information with third parties to complete Your purchases of products and services as described below. In addition, Your Customer Information may be used and shared in an effort to present to You other special offers and promotions that may become available.

SMS Data Collection and Usage

When you opt-in to receive SMS messages from Skyline Security Management, Inc. ("Skyline"), we collect your mobile phone number and any other information you provide, such as your name or email address. This information is used solely to send you the types of messages you have opted in to receive, such as promotional offers. We will not share or sell your SMS-related data with third parties outside of the context of providing the SMS service.

You can opt-out of our SMS service at any time by texting "STOP" as a reply to the message received. After you send the "STOP" message, you will receive a confirmation SMS to confirm this action. Standard message and data rates may apply.

Opt-Out and Data Subject Access Request

You may opt out of further communications from Us and request access to or deletion of Your data by contacting us via email at legal@skylinesecurity.com, by mail at Skyline Security Management, Inc. Legal Department, 10642 Downey Avenue, Ste. 205, Downey, CA 90241, or by visiting the opt-out page.

Access to Information

Should You have any questions about the Customer Information We have about You or to access Your information that We have on file, You may email Us at legal@skylinesecurity.com or by mail at Skyline Security Management, Inc. Legal Department, 10642 Downey Avenue, Ste. 205, Downey, CA 90241. We may ask You to pay an administrative fee for accessing or copying Your information but will inform You of the anticipated charges and confirm that You want Us to proceed before processing Your request.

Changes to This Privacy Notice

We will update this Privacy Notice from time to time to reflect changes in our business. If We change how We use Your Customer Information or the purposes or entities for and to which We disclose Customer Information We will include such updates within our Privacy Notice.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us:

Email: legal@skylinesecurity.com

Mail: Skyline Security Management, Inc. Legal Department, 10642 Downey Avenue, Ste. 205, Downey, CA 90241

Phone: (877) 698-0218