Getting Started

New dealer onboarding checklist · Skyline Security

Overall Progress0/47 completed

Complete onboarding paperwork with your manager

Submit background check

Set up direct deposit / payroll info

Sign rep agreement and flat rules

Receive your rep ID and login credentials

Check your state's licensing requirements with the Licensing Department

Submit any required license applications

Receive confirmation from compliance that you are cleared to sell

💡 Note: A new CRM is launching soon that automates AlarmNet, Rapid, and Brinks setup with a single click. For now, Danny and the team can help you build your first accounts.

Access the Skyline Accelerate training platform Open

Download and test the IQ Panel 2 demo app

Access the Deal Calculator to model residential and commercial deals Open

Read the Sales Handbook cover to cover

Review the 2024 Sales Rules (flat rules)

Complete the Skyline Accelerate onboarding courses

Watch the Mobile App Tutorial video

Review current Sales Packages and pricing

Shadow an experienced rep for at least one full day in the field

💡 As a Skyline dealer, you decide how to run your business. There are two models — know both so you can match the right option to each customer.

Understand the In-House model: customer pays upfront + you keep monthly recurring revenue (~$20/mo net after fees)

Understand the Funded/Brinks model: customer pays little upfront, Brinks buys the account, you get a lump-sum payout (~$500–$1,400). No recurring revenue, but zero liability after 1 year.

Use the Deal Calculator to model profitability before every deal — factor in equipment cost, pass-through fees, admin fees, and credit score

Know the rule: commercial accounts → Rapid Response; residential accounts → Brinks Home (best funding multiples)

Remember: you can use Resideo/Honeywell, Qolsys, JCI, or 2GIG equipment — you are not locked into one brand

For funded accounts: after 1 year, Brinks handles all service, billing, and risk. Great for customers who can't pay upfront.

For in-house accounts: build your recurring book of business. Best for commercial clients who can afford upfront + monthly.

💡 For new Resideo accounts, you build the account in Skyline Mobile (Orion), then contact Resideo to transfer the AlarmNet service. This preserves the customer's existing Total Connect login.

Review the Resideo / AlarmNet Training Guide on the portal

Know how to get the MAC ID and CRC from the technician

Know how to find the Subscriber ID in Orion (AlarmNet page → "Subscriber ID" / "CS-Sub")

Understand how to set up an account in AlarmNet360

Know the process: build in Orion → email Resideo to transfer → set up monitoring in Rapid (or Brinks)

Run the Deal Calculator to confirm profitability before presenting to the customer

💡 You operate under your own company name as part of the Skyline Dealer Network. Customers will see "Skyline" on monitoring calls — brief them so they're not surprised.

Request your Skyline Dealer Network logo from your manager

Download Skyline and Brinks Home logos from the Sales Portal

Order Brinks Home yard signs + window stickers for residential funded accounts

Brief new customers: "I'm part of the Skyline dealer network — if you ever get a monitoring call, you'll hear Skyline mentioned."

For residential in-house accounts: you can use your own signs or Brinks signs — your call

Know the Skyline support hotline: 562-270-9454

Ext. 1 = Qualify Customer · Ext. 2 = Convert Account · Ext. 3 = Welcome Call

Have the QA Call Guide bookmarked

Confirm your sales territory with your manager

Complete your first sale with manager sign-off

Email Danny (dani@skyline) account info for your first accounts — she can build them in 2 minutes

💡 Skyline is expanding aggressively into commercial. Learn these products to differentiate yourself.

Learn about the Fogger — commercial anti-theft fog security device ($5K–$10K, ~30% margin). Tagline: "You can't steal what you can't see."

Know the Fogger pitch: two-factor trigger (armed system + dedicated motion detector) = no false deployments

Target markets: warehouses, pot shops, collectible stores, high-end retail, storefronts

Schedule a separate Fogger training call with Chad when ready